Albuquerque Care Team Members

InnovAge New Mexico PACE

When participants thank me for helping them get into the PACE program, I feel energized and fulfilled.

Interacting with both participants and staff at InnovAge is what Sandra Kincaid looks forward to most each day. She especially likes to visit participants in their homes for the intake process. She strongly believes in the InnovAge model and that living comfortably and independently is the best medicine for longevity and good health. Sandra earned her Bachelor’s and Master’s degrees in nursing at the University of New Mexico. She is trained as an adult nurse practitioner and now specializes in Geriatrics. She considers honing her adult primary care skills as her greatest professional success, and credits her mentors at InnovAge for helping her. Sandra grew up in southern New Jersey and now lives in New Mexico. She is married with two adult sons and enjoys hiking, camping and cross-country skiing.
Professional Bio

Center Director

Being part of the InnovAge team allows me the opportunity to utilize my professional knowledge along with my own personal experiences to make a positive impact in the live of PACE participants and their families.

Heather Edwards is the center director at InnovAge New Mexico PACE. Throughout her over 25 years of experience in both private practice and hospital systems, she has held a range of positions including those in direct patient care, training, administration, and operations.

Heather received her bachelor’s degree in business, healthcare management from Western Governors University in Austin, Texas, and is currently working on her master’s in business dministration, healthcare management.  

Professional Bio

Primary Care Doctor

I believe everyone has the right to quality healthcare and that is what motivates me each day in my work.

Dr. Felix earned his Doctor of Medicine (MD) from New York Medical College in Valhalla, NY. He completed a Family Practice residency at the University of Rochester in Rochester, NY. Dr. Felix is board certified in family medicine. Prior to joining InnovAge PACE, he worked at a busy rural primary care clinic in the cattle town of Moriarty, NM. Dr. Felix has worked in full-service family medicine, urgent care, hospitals and emergency departments.  

Dr. Felix grew up in southern California and then moved to Boston, MA. He loves baseball and his favorite team is the Boston Red Sox. He plays softball each summer with a team from his synagogue in an Albuquerque church league. Dr. Felix and his wife live in Edgewood where they enjoy their two horses.
Professional Bio

Regional Medical Officer – Western Region

My parents often boasted that they were blessed with kids in the medical industry to help them maneuver through the complexity of healthcare. Under the PACE program, every participant has a “family” support team - which is exactly why I joined InnovAge.

Dr. Tsay is an internist with both medical practice and administrative experience. She recently was the chief medical officer of Prospect Medical Systems, a management service organization providing administrative support to individual physicians and medical groups caring for over 200,000 commercial, Medical Advantage, and Medicaid HMO members in Southern California. She has also worked for America’s Physician Groups, the leading U.S. trade association for accountable physician organizations, Blue Shield of California, and an independent physician association group.
Dr. Tsay received her medical degree from Albert Einstein College of Medicine in the Bronx, New York, and completed her internal medicine residency at the University of California, Irvine (UCI). She also holds a master’s degree in business administration from the UCI Paul Merage School of Business.
Professional Bio

Nurse Practitioner

I care deeply about understanding our participants and partnering with them to successfully meet their neesd. Our team approach is key to addressing the unique needs that are common to many aging adults.

Diane earned all of her nursing degrees from the University of New Mexico. Early in her career, she spent time as a Peace Corps volunteer in West Africa. That experience led her to pursue a career in nursing. She returned to the United States and worked as a registered nurse, a certified nurse-midwife, and a certified family nurse practitioner. She has experience in primary care, urgent care, emergency care, acute care, infectious disease and women’s healthcare settings.

She speaks Spanish, French and Soninke. Her hobbies include dancing, biking, gardening, and reading. She volunteers with homeless animal rescue organizations.
Professional Bio


I want to give you back your smile.

Dr. Ames brings valuable dental experience to the InnovAge PACE program. He is particularly interested in forensics and has been a member of several National Disaster Medical Systems including the Disaster Mortuary Operational Response Team (DMORT). He was deployed in September 2001 and helped with victim identification after the attack of the World Trade Center.

Dr. Ames attended New York University, College of Dentistry where he received his Doctor of Dental Surgery (DDS). He completed his residency at Beth Israel Medical Center in Newark, New Jersey. He was born and raised in New Jersey and currently lives in Albuquerque. He is married with two grown children.
Professional Bio