35 Years, 35 Ways InnovAge Changes Lives

For our 35th Anniversary, We Celebrate Care by the Numbers

InnovAge is proud to reach an important milestone: 35 years of empowering seniors to age independently in their homes and communities. 

As the nation’s largest provider of the Program of All-inclusive Care for the Elderly (PACE), based on participants served, PACE has been InnovAge's focus since the company’s founding in 1989. We have grown from a single location in Colorado to 20 locations in six states. InnovAge currently serves over 7,400 enrolled seniors, and throughout our history, served over 25,000 participants.

PACE provides intimately collaborative and highly coordinated care that addresses all aspects of health for older adults who might otherwise turn to nursing homes. This makes InnovAge a vital resource for the seniors and caregivers in the many communities we serve. For participants who have Medicare and Medicaid coverage, all needed care and support comes at no cost.  

Through the decades, InnovAge has continued to advance our care model to meet the evolving needs of participants. This includes significant clinical and operational transformations, including new technologies to enhance care, PACE-customized electronic medical records, in-house dental and behavioral health care services, Medicaid enrollment assistance, 24/7 in-home support, after-hours nursing care, and more.  

Even after three and a half decades, there are still facts and figures that may come as a surprise to those who don’t realize the comprehensive scope of our services and the life-changing care we provide. 

So in honor of 35 years, we share 35 Ways InnovAge Changes Lives. This series will continue throughout 2025, so be sure to check back as the list grows! 

1. InnovAge PACE stands for “Program of All-inclusive Care for the Elderly,” and is an alternative for seniors to living in a nursing home. InnovAge allows participants (enrolled seniors) to remain independent in their own homes and communities.
2. InnovAge is the nation's largest provider of PACE, based on participants served. 
3. Over the past 35 years, 25,000 seniors across the country have benefited from the care and support of InnovAge PACE.
4. Most PACE participants are eligible for both Medicare and Medicaid and enjoy PACE benefits, services, and support at little or no cost. 
5. Every medical need is included with no premiums, co-pays, or deductibles.
6. InnovAge PACE has 20 centers throughout the United States. 
7. We partner with each enrolled senior (“participants”) and their loved ones to develop, implement, and maintain a Personalized Care Plan that includes all medically necessary care.
8. Preventive, primary care, and behavioral health services are provided at our centers, as well as transportation, dental and vision care, nutritional meals, recreational therapy, and social engagement.
9. Each InnovAge PACE (Program of All-inclusive Care for the Elderly) center contains a primary care clinic, adult day rooms for activities, a gym, personal care spaces (showers and restrooms), and areas for private discussion with counselors.
10. InnovAge PACE offers comprehensive dental services, critical for overall optimal health. 
11. Once enrolled, InnovAge PACE (Program of All-inclusive Care for the Elderly) participants keep the benefits offered by Medicare and/or Medicaid and become eligible for the additional benefits and services offered by InnovAge PACE. 
12. InnovAge and its employees maintain rigorous certifications. Every year, InnovAge develops a Quality Assessment and Performance Improvement (QAPI) plan that outlines how we will meet the requirements of state and federal regulators to participate in PACE.
13. InnovAge’s physicians provide high-quality care to each participant. Unlike in fee-for-service models, providers are not paid based on how many patients they can see in an hour, it’s all based on each participant’s individual needs.
14. If the care team determines a participant needs treatment from a medical specialist, InnovAge will coordinate appointments and care at no additional cost. 
15. Some participants primarily visit InnovAge PACE centers for medical appointments. Others come more frequently to also socialize, exercise, eat meals, and enjoy activities. Attendance is based on each participant’s Personalized Care Plans.
16. InnovAge PACE drivers are highly trained and an important part of the care team. They pick up and drop off senior participants from their home, then bring them to medical appointments and to their PACE center. 
17. InnovAge transportation provides what is called "door-through-door" service, where drivers escort participant is from their home, to safely seated in their transportation buses, and then to into the hands of InnovAge center team members or to other medical staff.
18. Working as an integrated team with other specialists in InnovAge PACE provides physicians in-depth knowledge about each participant. Every team member, from nurses to drivers and beyond, gets to offer input on the participant’s needs every day. 
19. Drivers also deliver medications and medical supplies and make sure participants have everything they need for the day. Prescription drugs and prescribed over-the-counter medications are included in the PACE (Program of All-inclusive Care for the Elderly) program, at no cost.
20. In addition to coordinating and providing care for individuals enrolled in PACE, InnovAge also processes and pays health benefits for the individuals enrolled in the program.

We’ll be sharing more facts and figures throughout our 35th anniversary year, so be sure to check back here to see more ways InnovAge continues to change lives! 

Watch InnovAge feature videos and testimonials from participants, staff, and cargivers on our InnovAge Media Page.